- Will I get my VAT refunded when I return an item(s) purchased from 3rd party seller?
The VAT amount will be included in your total refund amount. Make sure to show your proof of purchase - receipt or tax invoice - when returning your item(s).
- Will I get my VAT refunded when I return an item(s)?
The VAT amount will be included in your total refund amount. Make sure to show your proof of purchase - receipt or tax invoice - when returning your item(s).
- How will I get a refund for my returned items?
For Online Orders:
If the payment is made via credit card, it will be refunded on the same card/account. If you paid Cash On Delivery, we’ll refund the amount to your bank account. This will be done after the item(s) are returned to our facility and you have filled & sent back the Bank transfer form that we would have shared with you. Please read the Returns Policy on our website for more details.
For In-Store Purchases:
Your refund will be processed via your original payment method. If the payment is made via credit card, it will be refunded on the same card/account. If you paid by cash at the store, we will provide you with a cash refund once the item is returned.How will I get a refund for items returned to 3rd party sellers?If I’ve paid through my debit or credit card, how long would it take for me to get my refund?How long would it take for me to get my refund from 3rd party sellers?Will I get my VAT refunded when I return an item(s)?Will I get my VAT refunded when I return an item(s) purchased from 3rd party sellers?I have shipped my item(s) outside the UAE. Can I still return it and get a refund?
- What is the return policy for products purchased from 3rd party sellers?
For items sold by third party sellers through smrahmani.com, please refer to the section (Return and Exchange Policy – Marketplace products - sold and shipped by third party sellers)
- What is the return policy?
- We’ll refund an item(s) that is accompanied by the original proof of purchase such as your receipt or tax invoice
- The returned item(s) must be in good and unused condition, in its original sealed packaging and with all paperwork, parts and accessories that came along with it
- We’ll offer your full refund via your original payment method.
- How long do I have to return an item purchased from a 3rd party seller?
In instances where products are purchased from a third party seller from our website that is not Sm and Rahmani, the terms of the respective seller’s return policy will apply.
- How long do I have to return an item?
You have 30 days from the date of purchase to return any item that meets our return policy.